How to reach the hotel and other issues related to transportation and location?
From Portugal: come into the city via the 'Valladolid Sur' exit, towards the Plaza Mayor/ Feria de Muestras (to your right you will have the Hotel La Vega, the Science Museum, etc). Do not turn right until you see the signs. When you have turned right, follow directions to the city centre and the Plaza Mayor.
From Burgos: enter the city via the 'Valladolid Sur' exit and then immediately take the 'Valladolid Norte' exit. Now follow directions to the city centre and the Plaza Mayor. After crossing the bridge you will arrive at the Zenit Imperial Hotel.What time is the check-in and check-out?
The time of check-in is 13:00 pm and the check-out is 12:00 pmCan I leave the room late?
Yes, club Zenit have the option of a late check out (14:00) provided on request and subject to availability of the hotel free of charge.Is it safe to book online?
Absolutely. All the payment process by credit / debit card is through a tele banking system payment 4B which makes the transaction very safe. MasterCard, Visa, 4B, 4B, MasterCard, and American Express 4B Maestro cards are accepted.
Zenit Hotels respect your privacy and will not reveal any personal data. In the
Legal Notice section this appears in the footer of every page where you can check the company registration and data required to meet the LSSI, Data Protection Act and Privacy and confidentiality commitments.
I made a reservation through the web and I have not received anything
If you have not received an e-mail response, please contact the Hotel Reservations Department:
+34 912 182 028.
Are pets allowed?
FOR HEALTH REASONS DERIVING FROM PRESENT SITUATION PETS ARE NOT ALLOWED TEMPORARILY AT THE HOTEL.
Yes, Pets are very welcome! Pet-friendly supplement: 15€ per pet and night for household pets up to 25 kg. Please ask for terms and excluded dates at Front Desk.Is breakfast included in the room rate?
When booking through our website for our hotel in Valladolid, Zenit Imperial, you can choose this option.Do you have internet access in the hotel?
Our hotel is equipped with Wi-Fi system in all rooms. This system is free, both connection and consumption. You only have to ask at Reception a password.Do you have cots in the hotel?
Yes, in our hotel have cots provided on request.Is there a possibility of an extra bed in the room?
Yes, has the possibility of putting extra beds. Always on request. If adult is charged, if it is for a child under 12 years old with a charge of 10 euros. Check conditions at reception.Could we have a double bed?
We have a number of rooms with double beds. Request it when making your reservation. Always subject to availability in Zenit Imperial, Valladolid.Are there parking spaces at the hotel?
No, we have public parking, Parking Poniente. It has a price of 14.50 euros per day, VAT included.Are there smoking rooms?
No, the Zenit Imperial hotel has no rooms for smokers.Is your hotel wheelchair accessible?
Yes, the hotel has rooms adapted.Can you store my luggage when after I check-out?
Yes, of course.Do you offer laundry services and dry cleaning?
Yes, offers laundry and dry cleaning exterior.Who do I make a claim to about a lost/forgotten object?
Lost/forgotten items can be claimed 24 hours per day by contacting the reception. Our staff will pass on the complaint to the appropriate department.Does the hotel have meeting rooms?
Yes. We have a variety of rooms with different capacities. For more information, please contact
grupos@zenithoteles.comDo you have breakfast for celiacs?
Yes, we have breakfast for celiacs. Best if you put on observations of booking, to ensure that the hotel must have bread and special cookies.Does the restaurant serve food daily?
Yes. Meals from Monday to Sunday and dinners from Monday to Saturday.What are the benefits of club Zenit?
Our club Zenit features a 10% discount on room rates and many other advantages.
